Making A purchase indicates that you have acknowledged , understood and agree to adhere to the following terms and conditions.
We are committed to make your shopping experience fuss-free and enjoyable as much as possible ! Please read the following Terms and Conditions prior to making a purchase.
We do Size and Design Exchanges within India.
No exchanges or returns for orders outside India.
As a company Policy, we do not provide Refund/ Return on any product once sold.(Details on Procedure for design exchange Much below ).
Please Note that the goods are your responsibility until they are picked up from your side.
Please mention your name , address, number, email and order Id on the parcel along with the size needed.
For Indians in case of exchanges, please inform us within 72 hours of receiving the shipment. WhatsApp : +91 8433979964. We will be unable to process an exchange if 72 hours have lapsed since the delivery.
Each customer is only eligible for an exchange, once .
In case of design exchange , customer will need to send the shipment back and once their exchange is approved and received, a promo code will be given as a gift card of Rs 200/- This code will not have expiry.
Do mail with the order Id on info@niibhz.com